Shipping policy
Thank you for visiting and shopping at DaikoMax store. The following terms and conditions constitute our Shipping Policy.
Shipment processing time
All orders will be shipped in China and orders will be processed within 24 hours on weekdays and will not be shipped or delivered on weekends or holidays.
If our order volume is large, shipment may be delayed and we will contact you by email.
Country of destination delivery, freight and time of shipment
- At present, we open deliverable countries are the United States, United Kingdom, National law, Germany, Canada, Japan, Mexico, Spain.
- We will display the weight information of the product on the product details page. We will calculate your freight according to the weight of the product you purchased.The shipping cost of your order will be calculated and displayed at checkout.
(Some products are very light, which helps you reduce shipping costs if you buy multiple items) - We provide two express carriers for you to choose, one is 4PX, the other is SF, they are both express companies with excellent timeliness, and they have more logistics timeliness for you to choose.
You just need to choose the supplier you like at the checkout of the order (of course, the time is fast, the logistics cost will be higher).
The following is to provide you with delivery shipping time reference:
| Country | SF Standard | 4PX Standard | 4PX Priority | 4PX Large parcel |
| United States | 7-12 work days | 7-12 work days | 5-8 work days | 7-12 work days |
| United Kingdom | 6-10 work days | 6-8 work days | 3-5 work days | 7-14 work days |
| France | 6-10 work days | 6-8 work days | / | 7-14 work days |
| Germany | 6-10 work days | 6-8 work days | / | 7-14 work days |
| Canada | 10-15 work days | 10-15 work days | 7-10 work days | 7-14 work days |
| Japan | 4-5 work days | 6-8 work days | / | / |
| Spain | 6-10 work days | 8-10 work days | / | 7-14 work days |
| Mexico | 10-15 work days | 10-20 work days | / | / |
Shipment confirmation & Order tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be activated within 24 hours.
International Shipping Policy
We are currently shipping in China. Freight and delivery time will depend on the destination.
*For policy reasons, we do not support filling in PO Box addresses or military addresses.
Customs, Duties, and Taxes
DaikoMax is not responsible for any customs and taxes on your order. All costs incurred during or after transportation (duties, taxes, etc.) are the responsibility of the customer.
Frequently Asked Questions
Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before the shipment via our customer support team.
Q: The logistics track has not been updated after shipment. What should I do?
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
Q: Why did I only receive half of my order?
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.
Q: I received an email about the shipment being delivered, but nothing arrived. What should I do?
A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact us, we would love to help you.
If you have any questions about our Shipping Policy, please contact us at email:service@daikomax.com.